Extended Support Options
Although our standard support-warranty is comprehensive there are issues not covered. These are mainly your software on the system and peripheral items out of our control such as dealing with your broadband provider. At extra cost we can act as your IT Department and cover ALL issues.
- Annual on-site service visit (for duration of lease)
- Monitored back up- your system emails us in event of failure
- Free user name changes, changes to email addresses etc
- Data recovery on failed hard drives or virus infected systems
- Access to IT mentors to guide and advise on IT strategy
It maybe that you are busy company and would rather let an engineer deal with issues that you can’t be bothered to deal with. This is proactive support rather than reactive.
Online Backup With Business Continuity
For a completely managed solution we can back up your server daily across the Web. Fully insured and hassle free. Click here for further info.